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Yubotanics – Terms & Conditions

Last updated: [Insert Date]

Welcome to Yubotanics (“we”, “us”, “our”). By accessing, browsing, or purchasing from our website, you agree to the Terms & Conditions outlined below. These terms are designed to protect both customers and our business, ensure clarity, and uphold regulatory compliance across our operations.

If you do not agree with these terms, you should not use our website.

1. About Yubotanics

Yubotanics is a UK-based skincare company focused on delivering sensitive-skin-friendly products made with natural, skin-supportive ingredients.

Email: support@yubotanics.com
Registered Address: [Insert Registered Business Address]
Company Number: [Insert if applicable]

2. Use of Our Website

You agree to use our website in a lawful manner and refrain from:

  • Attempting unauthorised access

  • Interfering with website functionality

  • Introducing malware or harmful code

  • Using automated tools (scrapers, bots) without permission

  • Copying or extracting content without written consent

We may suspend or restrict access if misuse or abuse is detected.

3. Product Information & Accuracy

We take reasonable care to ensure all product information, descriptions, ingredients, and imagery are accurate and updated.
However:

  • Natural variations in colour, texture, or scent may occur due to ingredient sourcing

  • Packaging may be updated as part of brand improvements

  • Errors may occur on the site (rare, but possible)

We reserve the right to correct inaccuracies without prior notice.

All Yubotanics products are cosmetic and are not intended to diagnose, treat, or cure any medical condition.

4. Ordering & Acceptance

By placing an order, you are making an offer to purchase products from us.

An order is only confirmed once you receive an official Order Confirmation Email.

We may decline or cancel an order if:

  • The product is unavailable

  • Pricing or product information was incorrect

  • Fraud is suspected

  • Payment is not authorised

  • Operational constraints prevent fulfilment

If payment has already been taken, we will issue a full refund.

5. Pricing & Payment

All prices shown are in GBP (£) and include VAT where applicable.

We accept payments through trusted third-party gateways.
We do not store or have access to your full card details.

We reserve the right to change prices at any time, but confirmed orders are not affected.

6. Shipping & Delivery

Delivery times provided on the website are estimates, not guarantees.
Delays may occur due to:

  • Courier issues

  • Weather conditions

  • High seasonal demand

  • Operational delays

Risk transfers to you upon delivery of goods to the address provided.

7. Returns & Refunds

Your statutory UK consumer rights remain fully protected.

You may return eligible products within 14 days of receiving them, provided they are:

  • Unused

  • Unopened

  • In original packaging

  • In resaleable condition

Due to hygiene regulations, used personal-care products cannot be returned unless faulty.

For the full policy, refer to our Returns & Refunds Policy.

8. Faulty, Damaged, or Incorrect Products

If you receive an item that is:

  • Faulty

  • Damaged

  • Incorrect

You must notify us within 7 days of receiving your order with supporting images.
We will replace or refund the product once reviewed.

9. Promotions & Discounts

Promo codes and offers:

  • Cannot be stacked unless stated

  • Must be used within the timeframe provided

  • May be withdrawn at any time

  • Cannot be applied retroactively to past orders

We reserve the right to decline promotional misuse.

10. Accounts & Registration

If you create an account with us, you are responsible for:

  • Keeping your login credentials confidential

  • Ensuring details are accurate and updated

  • Managing your own password security

We may suspend accounts showing suspicious activity.

11. Intellectual Property

All content on the Yubotanics website—including branding, images, product descriptions, packaging, design assets, and digital content—is owned by us and protected by copyright, trademark, and intellectual-property laws.

You may not:

  • Reproduce

  • Distribute

  • Modify

  • Repost

  • Scrape or harvest

Any material without written permission from Yubotanics.

12. Limitation of Liability

To the fullest extent permitted by UK law, we are not liable for:

  • Losses arising from misuse or improper use of our products

  • Indirect, incidental, or consequential damages

  • Losses caused by third-party service providers (e.g. couriers, payment processors)

  • Website downtime or errors

We do not exclude liability for death or personal injury caused by negligence.

13. Our Right to Change These Terms

We may revise these Terms & Conditions periodically to reflect:

  • Legal or regulatory changes

  • Enhancements to our business operations

  • Website improvements

  • New product launches

Any updates will be posted on this page with a new “Last updated” date.

Continued use of the website indicates acceptance of updated terms.

14. Governing Law

These Terms & Conditions are governed by the laws of England & Wales.
Any disputes will be resolved exclusively by UK courts.

15. Contact Us

For questions or issues relating to these terms, contact:

support@yubotanics.com